Bianca Email marketing that turned standalone sends into a connected customer lifecycle system. Read more → Work
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Websites, eCommerce, integrations, support and marketing across retail, food, automotive, health, manufacturing and trades. Filter by what you need, or by the industry you work in.
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Featured work
Four engagements, shown in situ.
01 · Featured work
Suzuki Motorcycles
A brand platform that helps riders decide without competing with the dealer network it depends on.
287%increase in online revenue33%increase in conversion rate for leads14%drop in bounce rate Read case study→
02 · Featured work
Atomos
Phase 1 to 2 paid social work that improved purchases, return on ad spend and cost per purchase.
367%more purchases from paid social161%increase in ROAS77%lower cost per purchase Read case study→
03 · Featured work
Bakers Delight
Hundreds of franchise bakeries publishing local pages that stay on brand, run by the marketing team.
42%increase in traffic32%increase in mobile traffic18%drop in bounce rate Read case study→
04 · Featured work
Milone’s Tree Solutions
450% organic traffic growth for an arborist, earned suburb by suburb across Melbourne’s west.
450%increase in traffic245%increase in leads34%drop in bounce rate Read case study→All work
Every project, by service or sector.
Bianca Email marketing that turned standalone sends into a connected customer lifecycle system. Read more → 
Suzuki Motorcycles Five years of website support keeping a national dealer network online every day. Read more → 
MHFA Shop Four years of website support keeping a national training provider's shop running. Read more → 
Nostra Homes Ongoing website support with every post launch issue resolved within two weeks. Read more → 
Johnson & Johnson Ongoing website support and SEO for two regulated healthcare properties across ANZ. Read more → 
Nostra Homes Website design and development that lifted traffic 245% and leads 424%. Read more → 
FarmCap Website design and development speaking to farmers, brokers and investors in one place. Read more → 
Cosmic Polish Meta advertising rebuilt around moving creative for an eCommerce nail polish brand. Read more → 
Kitestone WordPress and WooCommerce website that teaches a new benchtop category while it sells. Read more → 
Milone’s Tree Solutions Local SEO that lifted organic traffic 450% and tripled ranked keywords in a year. Read more → +450% organic traffic, over twelve months. 
Boniik Lifecycle email marketing rebuilt to scale revenue for a K-beauty eCommerce retailer. Read more → 
Steel Window Design Two phase social media marketing that lifted leads and cut the cost per lead. Read more → 
Ripe House Advisory Paid search, Meta advertising and SEO delivering qualified investor leads every week. Read more → 
Friterie Website design and development introducing a Belgian style fry house before opening day. Read more → 
Atomos Three phase social media campaign guided by data for professional camera technology. Read more → +367% total purchases, phase 1 to phase 2. 
United Workers Union Website design and development refreshing the three pages union members use most. Read more → 
Workforce One WordPress website design and development for an all in one workforce management platform. Read more → 
Jared Poole Design Website design and development with the balance and rhythm of award winning homes. Read more → 
Eco Timber Performance marketing that doubled leads and cut the cost per lead by 40%. Read more → 
Milone’s Tree Solutions WordPress website design and development that lifted traffic 450% and leads 245%. Read more → 
Sense of Self Wellbeing Website design and development giving a life coaching brand its own voice online. Read more → 
Steel Window Designs Website design and development pairing a premium look with easy content control. Read more → 
Domus Lighting B2B website design and development that lifted traffic 234% and leads 287%. Read more → 
SleepWise Digital marketing that made a sleep consultation feel like the obvious next step. Read more → 
Dinya Designs WooCommerce website design and development serving retail browsers and trade buyers alike. Read more → 
VeiraMal Consulting Website design and development giving a specialist consultancy a brand of its own. Read more → 
Northern RV Google Ads and social advertising that lifted conversions 29% for caravan specialists. Read more → 
Richmond Rolling Solutions WooCommerce website with its own quote journey for over 8,000 handling products. Read more → 
MyHome Digital marketing delivering 64 franchisee leads a week for a franchise management platform. Read more → 
Searipple Google Ads and social advertising that lifted the booking conversion rate 58%. Read more → 
Suzuki Motorcycles Long term digital marketing across product ranges, each campaign built around its own goal. Read more → 
Actuaries Institute Email marketing templates the Institute's own team can build and send themselves. Read more → 
Sentry Medical WooCommerce website bringing two medical supply businesses into one compliant shop. Read more → 
Washed Digital marketing tested month by month, lifting conversions 82% for a car wash. Read more → 
Bromic Plumbing & Gas B2B website design and development serving public, trade and retail customers at once. Read more → 
Hume Grammar Google Search advertising that lifted school tour conversions 47% in six months. Read more → 
Haymes Paint Website redesign for retail, trade and specifiers that lifted leads 187%. Read more → 
Little Lane Digital marketing that grew form submissions 900% across a growing centre network. Read more → 
Bromic Group Custom website development mapping every page for a supplier in over 50 countries. Read more → 
Snowy Caravans Google Ads that lifted conversions 98% and clicks 145% for a caravan brand. Read more → 
Genesis Health Social media advertising that lifted gym sign ups 50% and franchise enquiries 9%. Read more → 
Bastion Lane Website support and eCommerce fixes that turned maintenance into a transformation. Read more → 
Drillcut Shopify B2B eCommerce website built around who orders, who approves and who pays. Read more → Website designed and built by Emote. 
Puma Platform advertising and email creative returning 13 times investment on paid social. Read more → 
Bromic Refrigeration WooCommerce website redesign serving dealers logging in and shoppers browsing alike. Read more → 
Thermoskin Search and social advertising driving 29,000 clicks for directions to local stockists. Read more → 
MHFA WooCommerce web shop showing each user only the prices and products that apply. Read more → 
Dare Fitness Social media management that lifted impressions 400% for a luxury fitness business. Read more → 
Draffin WordPress and WooCommerce B2B website showing the range and standing of the brand. Read more → 
Little Lane One website development telling the brand story for every centre in every state. Read more → 
4Legs Pet Food Social media, advertising and email that grew Instagram followers 161% in 30 days. Read more → 
G & V Logistics Website redesign showing the true scale of a national logistics and storage business. Read more → 
Regent Caravans Digital marketing that lifted click through rate and cut monthly cost 48%. Read more → 
Evoca Health Website design and development guiding women to a welcoming GP clinic near them. Read more → 
Belgravia Kids Social and search advertising with lead forms generating 334 leads in twelve months. Read more → 
Brown Brothers eCommerce website development for four wine brands that lifted revenue 580%. Read more → +440% eCommerce conversion rate, in two years. 
Globe Brand Social advertising returning 5.8 times investment and launching Impala Rollerskates. Read more → 
APNA Google Ads and social advertising generating 3.74 million impressions for primary care nurses. Read more → 
Suzuki Micro website development giving every Suzuki dealership a website of its own. Read more → 
Primary Dental User experience design uniting over 60 dental practices under one parent website. Read more → 
Figurehead User experience and interface design matching a new brand identity from Bellman. Read more → 
Patons Website development giving retail and wholesale nut buyers a clear path of their own. Read more → 
Sutton Tools Website development that helps every customer choose the right tool for the job. Read more → 
Sweet By Nature WooCommerce website development sending every online order straight to the kitchen. Read more → 
Seek Social media advertising reaching 616,000 views across a nine month funnel. Read more → 
Newline WooCommerce website development making a custom cushion as considered to buy as to make. Read more → 
Maxcon Website development with full screen photography and a visual project search. Read more → 
Camec Product specific advertising lifting click through rate to 6.61% for caravan parts. Read more → 
Titanium Caravans WordPress website redesign delivering a new look on the existing structure, quickly. Read more → 
Bakers Delight Social and Google advertising that lifted franchise enquiries 29% in twelve months. Read more → 
Wind Chimes WooCommerce website development letting customers hear every chime before they buy. Read more → 
Skinny Tan Digital strategy and website development turning international demand into revenue. Read more → 
SupportAbility User experience and interface design selling an NDIS platform and guiding its users. Read more → 
SWD Google Ads and search marketing that lifted leads 427% for steel windows and doors. Read more → 
Bakers Delight Website development that lifted traffic 42% and mobile traffic 32% since launch. Read more → Website platform, designed and built by Emote. 
Zoe’s Kitchen Google Ads and remarketing that lifted revenue nearly 60% across online and physical stores. Read more → 
Workforce Website development routing every enquiry to the right desk across 25 franchise branches. Read more → 
JR / Duty Free Organic social and social advertising returning 23 times investment for a travel retailer. Read more → 
Titanium Caravans Google Ads generating over 300 enquiries in three months for off road caravans. Read more → 
ASI Solutions Website development as simple and efficient as the technology services it presents. Read more → 
Orora Beverage Google Ads securing 190 enquiries and 119 brochure downloads for sustainable packaging. Read more → 
Cortek Brand and website design and development with the clean lines of steel framing. Read more → 
APNA Social advertising and landing pages delivering over 500 member sign ups in one campaign. Read more → 
Embella Award winning social and search advertising returning 14.24 times ad spend. Read more → 
Carbitool SEO, content and Google Ads that lifted revenue 71% over a twelve month period. Read more → 
NC Fitness eCommerce website development showing the gym fit out business alongside the gear. Read more → 
Bakers Delight eCommerce website development creating the bakery's first online ordering system. Read more → 
Uptain Website design and development that asks for less, like the loans it offers. Read more → 
Otopia Wellness Brand story, user experience design and a social launch for plant based wellness. Read more → 
Cigweld eCommerce website development connecting hundreds of SKUs to a live inventory system. Read more → 
Salt & Pepper Social, search and SEO that lifted monthly online revenue 312% in twelve months. Read more → 9x return on ad spend. 
Best Ride Social and Google advertising driving 10,000 app downloads in six months. Read more → 
Natrio Website development evolving a global logistics presence across three builds. Read more → 
AAD Website development letting trade customers find the right part before logging in. Read more → 
Erstwilder Social advertising returning nine times investment and lifting revenue 277% in six months. Read more → 9x average return, since Emote began managing the advertising. 
RJN Vineyards User experience and interface design keeping the promise the new packaging made. Read more → 
House of Mirrors Social media advertising returning 38 times investment for a festival attraction. Read more → 
OnCall Website development giving care, training and jobs a clear path of their own. Read more → 
Melwood Brand, website design and marketing launching a joinery venture as one solution. Read more → 
IVET Website development serving 30,000 students and cutting teacher administration time 70%. Read more → 
Carbitool Social and search advertising finding the people who actually buy carbide tools. Read more → 
WorkforceXS Social advertising written for one ideal franchisee, delivering 87 leads in three months. Read more → 
Friday Grocer WooCommerce website development with the fewest steps between shopper and checkout. Read more → 
Daily Orders Social media advertising returning 7.32 times investment for organisational planners. Read more → 7.32x return on ad spend. 
Fix My Watch Social advertising returning 7.5 times ad spend for a watch repair service. Read more → 
Draffin Social and search advertising returning six times investment on a product launch. Read more → 
NC Fitness Social, search and remarketing returning 26 times investment on Facebook and Instagram. Read more → 
Meadows Property Website development with live property integrations for a repositioned real estate agency. Read more → 
Suzuki eCommerce website development that lifted online revenue 287% for Suzuki Motorcycles. Read more → 
McDonald Murholme Search, LinkedIn and organic marketing that lifted conversions 70% in twelve months. Read more → 
Pathtech Search advertising making forensic testing products easy to find and verify. Read more → 
Accent Windows User experience design that stops the wrong enquiries and increases the right ones. Read more → 
Natrio SEO and LinkedIn advertising that lifted organic conversions 86% in twelve months. Read more → 
Vocam Website development giving a training company and its product a clear role each. Read more → No projects match that combination yet. Clear a filter to see the rest of the work.
Talk to us
Seen something close to your situation? Talk it through with a director.
A short, no obligation conversation about the problem in front of you and what the next useful step looks like.
Client testimonials
What our clients say.
01 / 05
“We are loving the new website, the Melbourne team have done a great job! We have implemented a feedback tool on the website as well and have received lots of great feedback.”
Alicia Bruccoleri, Bakers Delight
Work in context
Understand what changed and why.
Each case study explains the challenge, our role and the delivered outcome using published evidence. Where a client has not published figures, the case study describes the work without them rather than estimating.
Challenge
The organisational problem, and the people it affected.
Approach
The decisions, disciplines and dependencies involved.
Outcome
The delivered change, grounded in published evidence.
Ongoing
How the platform, program or experience continues to evolve.
Insights
Useful thinking for the decision in front of you.
01
Website support
Website security monitoring: alerts and response
We explain how website security alerts, ownership and response boundaries help teams make clear incident decisions.
Read more→ 02 Websites & eCommerceWebsite personalisation: value versus complexity
We examine when website personalisation genuinely lifts conversion and when a clearer universal experience is the better investment.
Read more→ 03 PlatformsShopify Plus total cost of ownership explained
We break down Shopify Plus total cost of ownership across eight cost groups, from licence and apps to integrations and exit risk.
Read more→
