Case study · Manufacturing & industrial

Cigweld: a website that makes equipment easier to find.

With hundreds of SKUs, Cigweld needed a custom approach to their website. We needed to design an intuitive solution that could track and manage their stock in a user-friendly interface.

Sector
Manufacturing & industrial
Channels
Website
Website projectDigital experience
Cigweld welding equipment for eCommerce website development.

The challenge

What needed to change.

Cigweld makes welding equipment and tools, and its range runs to hundreds of individual products. For a customer trying to find the right piece of equipment for a job, that depth is only useful if the website can guide them to it quickly.

The existing approach did not do that well. Stock information had to be kept accurate across a very large catalogue, customers needed a clear path from a broad category to a specific product, and the business wanted its expertise to come through, not just its product list. A standard off the shelf template was never going to carry all of that.

Approach

How the work took shape.

We set out to build a website with a simple, modern design that customers could move through without effort. The first decision was structural: before any design work, we categorised the whole inventory into easily searchable groups so that a customer could get from the home page to the right product in a few steps.

The second decision was about how the catalogue would stay accurate over time, which pointed us straight at the inventory system.

With so many SKUs, integrating Cigweld’s inventory management system was going to be the most useful thing we could do. Rather than have anyone update product and stock details by hand, the website draws that information from the system it already lives in, so what a customer sees is accurate and up to date.

Cigweld is not only welding tools. The business has a wealth of expertise to share, so the design had to feel friendly, knowledgeable and approachable, and give that advice room alongside the products.

Cigweld mobile website design mockup.

The shift

Connecting the website to the inventory system turned hundreds of SKUs from a burden into a searchable catalogue.

Proud partners

  • Google logo
  • Meta logo
  • Microsoft logo
  • Klaviyo logo
  • Mailchimp logo
  • WooCommerce logo
  • BigCommerce logo
  • WP Engine logo
  • Amazon Ads logo
  • Salesforce logo