“We are loving the new website, the Melbourne team have done a great job! We have implemented a feedback tool on the website as well and have received lots of great feedback.”
Alicia Bruccoleri, Bakers Delight
Digital agency · Melbourne
Powerful digital,
connected.
Strategy, experience, technology, marketing and ongoing improvement working together around measurable business objectives. One accountable Melbourne team plans, designs, builds and grows the digital platforms Australian brands rely on.
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A selection of the brands that trust us
Start with the challenge
What needs to work better?
Three ways in, and the same team behind all of them. Start with the situation that feels closest to yours.
01
We need a new website or eCommerce platform.
Set what the website has to do, connect the buying experience and the systems behind it, and build a platform that can keep changing.Proof: +440% eCommerce conversion rate for Brown Brothers, in two years.
Websites & eCommerce→
02
We need our existing website to keep improving.
A steady rhythm of support, optimisation and development on the platform you are already running.Proof: Ongoing support for Suzuki Motorcycles, connecting security, performance and development.
Website Support→
03
We need more qualified demand and revenue.
Align channels, creative and measurement around one clear business objective.Proof: 9x average return for Erstwilder, since Emote began managing the advertising.
Digital Marketing→
One team
One brief.
One objective.
Twenty-five specialists in one Melbourne agency: strategists, designers, engineers, integration developers and marketers who brief each other in person instead of across a handover document. The people who scope your project are the people who build and support it.
More about us- 01StrategyThe objective, the audiences and the measures, agreed first.
- 02ExperienceThe journeys and the interface designed against that objective.
- 03TechnologyThe build, the integrations and the data behind it.
- 04MarketingSearch, campaigns and content pointed at the same objective.
- 05SupportMaintenance and improvement after launch, to the same brief.
- One objective.
Senior guidance across every key decision, start to finish.
One team of specialists connected around one brief.
Clear accountability across the digital lifecycle, held by one team.
Emote in motion
Digital since 2001. Built to keep moving.
Websites, eCommerce, integrations, support and marketing from two decades of Australian practice. The platforms themselves, in motion.
Featured work
Work that connects decisions, disciplines and outcomes.
01 · Featured work
Suzuki Motorcycles.
A brand platform that helps riders decide without competing with the dealer network it depends on.
287%increase in online revenue33%increase in conversion rate for leads14%drop in bounce rate Read case study→
02 · Featured work
Atomos.
Phase 1 to 2 paid social work that improved purchases, return on ad spend and cost per purchase.
367%more purchases from paid social161%increase in ROAS77%lower cost per purchase Read case study→
03 · Featured work
Bakers Delight.
Hundreds of franchise bakeries publishing local pages that stay on brand, run by the marketing team.
42%increase in traffic32%increase in mobile traffic18%drop in bounce rate Read case study→
04 · Featured work
Milone’s Tree Solutions.
111% organic traffic growth for an arborist, earned suburb by suburb across Melbourne’s west.
450%increase in traffic245%increase in leads34%drop in bounce rate Read case study→Brands we partner with
Selected clients and case studies.
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Ask us anything about what we do.
Client testimonials
What our clients say.
01 / 05
Services
Three clear service areas. Connected where the work requires it.
Start with the service you know you need, or begin with the challenge above. We will recommend the smallest credible route rather than assuming every engagement is a website project.
01
Websites & eCommerce.
Planning, experience design, development, commerce and connected platform delivery shaped around the requirement.
Explore service→ 02Website Support.
Practical platform stewardship, technical maintenance, ongoing development and multidisciplinary improvement.
Explore service→ 03Digital Marketing.
Specialist search, social, platform, email, influencer and content services connected around measurable objectives.
Explore service→The connected advantage
Digital performs better when the parts work together.
A website is not isolated from marketing. Customer experience is not isolated from technology. Growth is not isolated from measurement.
Our approachMarketing
01
One business objective connecting the work.
02
Specialist disciplines working from the same context.
03
Decisions considered across the full digital lifecycle.
04
Work designed to keep improving after delivery.
Insights
Useful thinking for the decision in front of you.
01
Website support
Website security monitoring: alerts and response.
We explain how website security alerts, ownership and response boundaries help teams make clear incident decisions.
Read more→ 02 WebsitesWebsite personalisation: value versus complexity.
We examine when website personalisation genuinely lifts conversion and when a clearer universal experience is the better investment.
Read more→ 03 PlatformsShopify Plus total cost of ownership explained.
We break down Shopify Plus total cost of ownership across eight cost groups, from licence and apps to integrations and exit risk.
Read more→
