“We are loving the new website, the Melbourne team have done a great job! We have implemented a feedback tool on the website as well and have received lots of great feedback.”
Alicia Bruccoleri, Bakers Delight
Digital agency · Melbourne
Powerful digital,
connected.
One accountable digital agency in Melbourne that plans, designs, builds, supports and markets the websites and eCommerce platforms established Australian businesses rely on. Strategy, experience, technology and marketing working together around measurable business objectives.
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A selection of the brands that trust us
In brief
Emote Digital is a digital agency in Hawthorn, Melbourne, founded in 2001. Twenty-five specialists plan, design, build, support and market websites and eCommerce platforms on WordPress, WooCommerce, Shopify, BigCommerce and Magento for established Australian businesses. Results include a 440% increase in eCommerce conversion rate for Brown Brothers over two years, documented in the case studies on this website.
Start with the challenge
What needs to work better?
Three ways in, and the same team behind all of them. Start with the situation that feels closest to yours.
01
We need a new website or eCommerce platform.
Set what the website has to do, connect the buying experience and the systems behind it, and build a platform that can keep changing. Web design and eCommerce agency in Melbourne.Proof: +440% eCommerce conversion rate for Brown Brothers, in two years.
Websites & eCommerce→
02
We need our existing website to keep improving.
A steady rhythm of support, optimisation and development on the platform you are already running. Website maintenance and support agency in Melbourne.Proof: Ongoing support for Suzuki Motorcycles, connecting security, performance and development.
Website Support→
03
We need more qualified demand and revenue.
Align channels, creative and measurement around one clear business objective. Digital marketing agency in Melbourne.Proof: 9x average return for Erstwilder, since Emote began managing the advertising.
Digital Marketing→
One team
One brief.
One objective.
Twenty-five specialists in one Melbourne digital agency, working with clients across Australia: strategists, designers, engineers, integration developers and marketers who brief each other in person instead of across a handover document. The people who scope your project are the people who build and support it.
More about us- 01StrategyThe objective, the audiences and the measures, agreed first.
- 02ExperienceThe journeys and the interface designed against that objective.
- 03TechnologyThe build, the integrations and the data behind it.
- 04MarketingSearch, campaigns and content pointed at the same objective.
- 05SupportMaintenance and improvement after launch, to the same brief.
- One objective.
Senior guidance across every key decision, start to finish.
One team of specialists connected around one brief.
Clear accountability across the digital lifecycle, held by one team.
Emote in motion
Digital since 2001. Built to keep moving.
Websites, eCommerce, integrations, support and marketing from two decades of Australian practice. The platforms themselves, in motion.
Featured work
Work that connects decisions, disciplines and outcomes.
01 · Featured work
Suzuki Motorcycles
A brand platform that helps riders decide without competing with the dealer network it depends on.
287%increase in online revenue33%increase in conversion rate for leads14%drop in bounce rate Read case study→
02 · Featured work
Atomos
Phase 1 to 2 paid social work that improved purchases, return on ad spend and cost per purchase.
367%more purchases from paid social161%increase in ROAS77%lower cost per purchase Read case study→
03 · Featured work
Bakers Delight
Hundreds of franchise bakeries publishing local pages that stay on brand, run by the marketing team.
42%increase in traffic32%increase in mobile traffic18%drop in bounce rate Read case study→
04 · Featured work
Milone’s Tree Solutions
450% organic traffic growth for an arborist, earned suburb by suburb across Melbourne’s west.
450%increase in traffic245%increase in leads34%drop in bounce rate Read case study→Brands we partner with
Selected clients and case studies.
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Ask us anything about what we do.
Client testimonials
What our clients say.
01 / 05
Recognition
Recent awards won.
Top Web Design Company, Australia
Clutch
Top Web Developers, Australia
Clutch
Top eCommerce Developers, Australia
Clutch
Top User Experience Company, Australia
Clutch
Top User Experience Company, Melbourne
Clutch
Top Design Company, Australia
Clutch
Top Digital Design Company, Australia
Clutch
Top Digital Strategy Company, Australia
Clutch
Top Digital Marketing Company, Australia
Clutch
Top Digital Transformation Company, Australia
Clutch
Top Full Service Digital Company, Australia
Clutch
Top Social Media Marketing Company, Australia
Clutch
Services
Three clear service areas. Connected where the work requires it.
Start with the service you know you need, or begin with the challenge above. We will recommend the smallest credible route rather than assuming every engagement is a website project.
01
Websites & eCommerce
Website design, development and eCommerce from one agency: planning, experience design, commerce and connected platform delivery shaped around the requirement.
Web design and eCommerce→ 02Website Support
Practical platform stewardship, technical maintenance, ongoing development and multidisciplinary improvement.
Website maintenance and support→ 03Digital Marketing
Specialist search, social, platform, email, influencer and content services from one digital marketing agency, connected around measurable objectives.
Digital marketing services→The connected advantage
Digital performs better when the parts work together.
A website is not isolated from marketing. Customer experience is not isolated from technology. Growth is not isolated from measurement.
Our approachMarketing
01
One business objective connecting the work.
02
Specialist disciplines working from the same context.
03
Decisions considered across the full digital lifecycle.
04
Work designed to keep improving after delivery.
Insights
Useful thinking for the decision in front of you.
01
Website support
Website security monitoring: alerts and response.
We explain how website security alerts, ownership and response boundaries help teams make clear incident decisions.
Read more→ 02 WebsitesWebsite personalisation: value versus complexity.
We examine when website personalisation genuinely lifts conversion and when a clearer universal experience is the better investment.
Read more→ 03 PlatformsShopify Plus total cost of ownership explained.
We break down Shopify Plus total cost of ownership across eight cost groups, from licence and apps to integrations and exit risk.
Read more→
