Website Maintenance & Support
Our team can adapt and evolve your website over time to ensure your asset is protected and performing long after going live.Contact Us
Your website support partner
Regularly updating and maintaining your website after it goes live is critical to running optimally and at full capacity. Like your favourite mechanic who knows every inch of your car, we become the experts you rely on to keep your website running smoothly.
Website performance monitoring
We check and monitor website page speeds and load times to watch for any problematic areas. We can make small fixes for you or start larger discussions about potential site wide improvements.
Website plugin updates
Any website plugins that require updating will be tested in a development environment then scheduled to push live. If the updates are major or business logic critical, we’ll ensure this is highlighted prior to live and action out of business hours where possible.
Website CMS updates
We will ensure that the CMS is kept up to date where possible. In the cases where an update may break custom or legacy plugins then advice will be provided – potentially staying on the current version. For security updates, we will assess the need to update immediately and action accordingly.
Website email forms
your webste email forms will be checked with a manual post and a request of confirmation of receipt. All updates are first performed in a development and stage environment before being pushed live. Code repositories are also kept in sync.
How we support, maintain and improve your website:
- We start by reviewing your website in order to fully understand the overall health, performance and what is required for our first round of maintenance.
- Regular checks on plugins, forms and other areas help keep your website ticking along, and ensure there are no roadblocks for conversion.
- With a service agreement in place you can expedite response times, which means less waiting around for quotes on fixes or updates.
- You are allocated a dedicated project/account manager for ongoing contact, they are your trusted advisor within the agency and an extension of your team.
Features Our Clients Love
Peace of Mind
Updates will run without you having to worry about them. Gain total peace of mind knowing that your website is in safe hands.
Our website maintenance is competitively priced so you can afford the critical service of maintaining your website after it has launched. Talk to us about pricing today.
Our team of skilled experts have the knowledge and experience to deliver results. We’re always here for you, working hard behind the scenes to maintain your site.
You’ll gain access to a Project Manager who is across your needs and readily available via phone or email to answer any queries you may have. It’s a personalised service.
Rather than waiting for issues to arise, we proactively foresee and tackle any potential problems. By taking on our informed suggestions, you have the power to futureproof your business.
We’ll flag any major issues with you and overcome them together. We’re transparent in how we work and always keep you informed.