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Website Maintenance & Support

Our team can adapt and evolve your website over time to ensure your asset is protected and performing long after going live. Whatever the need or requirement we offer services and solutions to give you peace of mind and your customers the digital experience they deserve.

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01
Website Support Partner

Your website support partner

Regularly updating and maintaining your website after it goes live is critical to running optimally and at full capacity. Like your favourite mechanic who knows every inch of your car, we become the experts you rely on to keep your website running smoothly.

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Website Peformance Testing Icon

Website performance monitoring

We check and monitor website page speeds and load times to watch for any problematic areas. We can make small fixes for you or start larger discussions about potential site wide improvements.

03
Website Plugins Update

Website plugin updates

Any website plugins that require updating will be tested in a development environment then scheduled to push live. If the updates are major or business logic critical, we’ll ensure this is highlighted prior to live and action out of business hours where possible.

04
Website CMS Updates

Website CMS updates

We will ensure that the CMS is kept up to date where possible. In the cases where an update may break custom or legacy plugins then advice will be provided – potentially staying on the current version. For security updates, we will assess the need to update immediately and action accordingly.

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Email Forms

Website email forms

Your website email forms will be checked with a manual post and a request of confirmation of receipt. All updates are first performed in development and staging environments before being pushed live. Code repositories are also kept in sync.

How we support, maintain and improve your website:

  • We start by reviewing your website in order to fully understand the overall health, performance and what is required for our first round of maintenance.
  • Regular checks on plugins, forms and other areas help keep your website ticking along, and ensure there are no roadblocks for conversion.
  • With a service agreement in place you can expedite response times, which means less waiting around for quotes on fixes or updates.
  • You are allocated a dedicated project/account manager for ongoing contact, they are your trusted advisor within the agency and an extension of your team.
Features Our Clients Love
Peace of Mind With Desktop Icon
Peace of Mind

Updates will run without you having to worry about them. Gain total peace of mind knowing that your website is in safe hands.

Competitive Pricing
Competitive Pricing

Our website maintenance is competitively priced so you can afford the critical service of maintaining your website after it has launched. Talk to us about pricing today.

Skilled Expert Team
Expert Team

Our team of skilled experts have the knowledge and experience to deliver results. We’re always here for you, working hard behind the scenes to maintain your site.

Project Manager Assistance
Project Manager

You’ll gain access to a Project Manager who is across your needs and readily available via phone or email to answer any queries you may have. It’s a personalised service.

Proactive Improvements
Proactive Improvements

Rather than waiting for issues to arise, we proactively foresee and tackle any potential problems. By taking on our informed suggestions, you have the power to futureproof your business.

Total Work Transparency
Total Transparency

We’ll flag any major issues with you and overcome them together. We’re transparent in how we work and always keep you informed.

Trusted By
Trusted Brands.

We pride ourselves on the lasting relationships we build with our clients and the consistent results we deliver across digital projects and digital marketing services.

We work with startups, small to medium businesses, large corporates and international brands across Australia and globally. Regardless of your industry, we have the experience and expertise to guide and support your digital journey over the long term.

Whether your business operates in a B2B or B2C environment, we have a proven track record of helping organisations grow, evolve and succeed through effective digital strategy and execution.

We pride ourselves on the lasting relationships we build with our clients and the consistent results we deliver across digital projects and digital marketing services.

We work with startups, small to medium businesses, large corporates and international brands across Australia and globally. Regardless of your industry, we have the experience and expertise to guide and support your digital journey over the long term.

Whether your business operates in a B2B or B2C environment, we have a proven track record of helping organisations grow, evolve and succeed through effective digital strategy and execution.

Watch Our Showreel

Please enjoy our digital agency showreel, a short highlight of the digital projects and digital marketing services we have delivered for our clients over the years.

Whether you are planning a new website, a complex eCommerce solution or a full-service digital marketing strategy, we would welcome the opportunity to discuss your goals and vision, book a meeting with our Melbourne digital agency team to explore how we can support your next stage of digital growth.

Watch Our Showreel

Please enjoy our digital agency showreel, a short highlight of the digital projects and digital marketing services we have delivered for our clients over the years.

Whether you are planning a new website, a complex eCommerce solution or a full-service digital marketing strategy, we would welcome the opportunity to discuss your goals and vision, book a meeting with our Melbourne digital agency team to explore how we can support your next stage of digital growth.

Bakers Delight logo Horizontal

“We are loving the new website, the Melbourne team have done a great job! We have implemented a feedback tool on the website as well and have received lots of great feedback.”

Alicia Bruccoleri - Bakers Delight
Erst Wilder Logo Horizontal

“The Emote Digital team helped us significantly improve how we engage with our audience and got our brand out in front of entirely new audiences at scale, effectively super charging social advertising traffic to our website while maintaining an impressive digital advertising ROAS.”

Marc Abrahams - Erstwilder
Daily Orders Logo Horizontal

“A brilliant digital agency to work with, Emote are a third of the price of my last digital agency whilst delivering a far better ROAS. I have been very impressed by their communication, knowledge and confidence in getting excellent results. It has certainly eased the stress of social media advertising.”

Kelly - Daily Orders
Brown Brothers Logo

“They focus on the customer digital requirements and honour them. Amazing digital agency!”

Andrew Ross - Brown Brothers
Essential Logo

“Highly flexible, outcome-focused digital agency with a skilled team that are as keen to see the success of our project as we are. A rare find in the digital marketing space.”

Tristan Lutze - The Essential Ingredient

For Peace Of Mind Website Maintenance & Support

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