Blog · Website support
Website support,
without the drama.
Maintenance, hosting, security, technical debt and the quieter work that keeps a website improving long after launch.
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Website support articles
Pieces worth your ten minutes.
Newest first. Every piece on keeping a website healthy and moving forward.
Websites & eCommerce
Shorter SSL certificate lifetimes: what changes for your website before 2027
Certificate lifetimes fall to 100 days in 2027 and 47 in 2029, and what to automate before then. 8 min read
Website support
Is Wordfence enough for WordPress security?
What Wordfence protects, where it stops and how security responsibilities should be shared. 9 min read
Website support
Website technical debt: when small fixes become a bigger business problem
How to find technical debt, measure its business impact and choose contain, fix, refactor or rebuild. 11 min read
Website support
Retained website support or flexible hours: which model fits your organisation?
A retainer and flexible hours compared across eight criteria, operating rhythm and cost. 9 min read
Website support
Website security monitoring: alerts and response
How alerts, ownership and response boundaries help teams make clear incident decisions. 10 min read
Website support
Server-side tagging: benefits, costs and fit
The benefits weighed against infrastructure, privacy and operating costs, and when the build pays. 10 min read
Website support
WordPress plugin security audit: a supply chain guide
A full inventory, evidence for each plugin and clear keep or remove decisions. 8 min read
Website support
Why website CRM and ERP integrations fail silently
Why integrations fail quietly after launch and how to monitor, retry and reconcile every record. 9 min read
Website support
WooCommerce at scale: catalogues, pricing and orders
Source of truth data, deterministic pricing, caching, testing and monitoring for a large store. 9 min read
Website support
WooCommerce custom development or more plugins
When configuration, an established plugin, custom development or another platform is the answer. 9 min read
Website support
Rebuild, redesign or optimise? Choosing the right next step for an existing website
Performance, UX, content, technology, risk and future needs assessed to choose the next step. 10 min read
Website support
Website hosting, maintenance, support and continuous improvement: what is the difference?
Four services that get confused, and which combination your organisation needs. 9 min read
Website support
Website hacked: the first 24 hours response plan
A first 24 hours runbook covering containment, evidence, scoping, recovery and communication. 9 min read
Website support
Website disaster recovery: defining backups, RTO, RPO and restore testing before an incident
Backups, recovery time, recovery point and restore testing defined before an incident. 9 min read
Website support
Managed vs unmanaged hosting security responsibilities
Who is responsible for what across managed and unmanaged hosting, WordPress and internal teams. 9 min read
Website support
Template-led, focused custom or Discovery first: which website pathway is right?
Custom and template led websites compared, and when Discovery should come first. 12 min read
Website support
Website hosting migration: when to move, what to assess and how to reduce downtime risk
When moving host is justified and how to run it as a controlled release with a rollback. 12 min read
Website support
