SITECORE
We help organisations plan, design, develop, integrate and improve Sitecore platforms across content, websites, data, personalisation and digital experience delivery. We help determine which Sitecore capabilities support the organisation and how they should work together around the customer experience.
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In brief
We provide Sitecore development services from Melbourne. We help organisations plan, design, develop, integrate and improve Sitecore platforms across content, websites, data, personalisation and digital experience delivery. We help determine which Sitecore capabilities support the organisation and how they should work together around the customer experience.
The platform
Sitecore may suit organisations managing complex digital experiences across brands, regions, audiences and internal teams.
The value is not simply in publishing pages. Sitecore combines content management, digital assets, customer data, testing and personalisation, so what each visitor sees can respond to who they are and what they have done before.
The value of Sitecore is in creating a governed relationship between content, assets, audience insight, testing and personalisation, with roles, workflows and standards that let several teams and regions work within one coherent experience.
That governed relationship extends to the systems that support the customer journey, including CRM, marketing automation, search and commerce, so the experience platform reflects the real customer record rather than a copy of it.
What we do
A connected set of decisions, shaped around the work your Sitecore build needs to do.
Establish the current Sitecore estate and define an appropriate improvement pathway across the products and versions in use.
Plan content models, components, templates, navigation and authoring experiences around the needs of publishing teams.
Create shared foundations, permissions and governance for organisations managing brands, languages, regions or digital properties.
Build front end experiences that use Sitecore managed content while giving development teams appropriate freedom over presentation.
Plan audience experiences, testing, content targeting, search and measurement around clear objectives and available data.
Connect content, digital assets, approvals, analytics, customer platforms and other systems within a governed experience architecture.
Buyer context
Sitecore has to suit the people, systems and operating conditions around it.
Not every Sitecore capability is present in every environment. The right solution starts with a clear view of the products, versions, data and responsibilities already in place.
A broad digital experience platform can become difficult to manage when products are introduced without a clear operating model. We start with the audience, content, publishing, data and measurement requirements before defining which capabilities belong in the solution.
Takeover and improvement
We can help establish which Sitecore products and versions are in use, then assess the front end, content structure, templates, publishing process, integrations, deployment approach and governance. From there, defined issues can be addressed and a practical improvement or modernisation pathway can be established.
Talk to us
Thirty minutes on the platform, the integrations and what it would take to move or improve.
Our approach
Significant migrations and changes involving content, data, several Sitecore products or several connected systems may warrant a separately scoped Discovery engagement.
Establish the objectives, audiences, content, data, personalisation needs, governance and current platform environment. We also review the Sitecore products and versions in place and how content and data are currently owned and maintained.
Define which platform capabilities are relevant, how they connect and who owns each part of the solution. Content architecture, component strategy, personalisation data sources and the integration map are agreed before configuration or design begins.
Create the user journeys, content structures, component system and experience design. Components are designed as a governed library with defined personalisation points, so authors can build pages and variants without breaking brand consistency.
Coordinate and deliver the approved work with internal teams and platform specialists where required. Templates, components, rendering and integrations follow Sitecore practices for the chosen deployment model so upgrades remain achievable.
Complete content, integration, permissions and responsive quality assurance before release. Personalisation rules, workflows and multisite behaviour are tested with real content and editors, and performance verified before the launch plan is approved.
Continue supporting and improving the experience after release. Component refinement, author support, measured personalisation and platform updates run routinely, while significant migrations or new Sitecore products are scoped as separate engagements.
Questions
SitecoreAI is the current connected platform positioning. XM Cloud remains a managed headless CMS within the wider Sitecore environment.
Yes, subject to an appropriate architecture for content reuse, regional variation, permissions and governance.
Yes. Sitecore supports headless content delivery, including through XM Cloud and relevant developer frameworks.
Relevant Sitecore products can support audience experiences, testing and personalisation. The exact capability depends on licensing, data and implementation.
Sitecore can connect with CRM, analytics, commerce, asset and other platforms through an appropriately planned integration architecture.
Yes. We can assess the existing estate and help plan or deliver experience, content, front end and integration improvements.
Start a conversation
Planning a Sitecore improvement, modernisation or migration?
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