SIMPLYPAID INTEGRATION
We connect websites and online stores to SimplyPaid so card payments are taken securely at checkout, saved for repeat and account orders where the business wants it, and matched to the right order and settlement in the back office. We plan how payments should behave, build the connection on the platform the website already runs on and keep it running once it is live.
In brief
Emote Digital is a digital agency in Hawthorn, Melbourne, founded in 2001. We integrate SimplyPaid, the Australian payment gateway, into websites and eCommerce stores so card payments are taken securely at checkout, tokenised for repeat and account orders where appropriate, refunded from the order and matched to settlements for finance. Connections are built on the platform the website already runs on, against the SimplyPaid API or its platform plugin.
The integration
SimplyPaid suits Australian businesses that want a local gateway with hosted or embedded payment fields, stored cards for repeat customers and settlements that reconcile cleanly.
The payment method at checkout with hosted or embedded card fields, tokenised cards for repeat and account customers, pre authorisation and capture where orders are confirmed later, refunds from the order and settlement reconciliation. Each piece has an agreed owner.
Card details are handled by SimplyPaid rather than the website, keeping PCI scope small, while the checkout still looks and behaves like part of the store, with 3D Secure applied where the risk profile calls for it.
The connection is built on the platform the website already runs on, using the SimplyPaid plugin for the platform where one fits and a custom integration against the SimplyPaid API where the checkout, account model or accounting needs more.
What we do
A connected set of decisions, shaped around the checkout, the customers who come back and the finance team behind them.
Agree the payment flows the business needs: immediate capture, pre authorisation, stored cards, account payments and refunds.
Configure or build the payment method with hosted or embedded fields, 3D Secure and the return journey to the order confirmation.
Tokenise cards for repeat customers, account holders and subscriptions where the business wants them, with the right consent.
Handle full and partial refunds, cancellations and captures from the order so the gateway and the store agree.
Map gateway settlements and fees to orders so finance can match payouts without manual work.
Watch declines, failures and fraud signals, and keep the integration working through checkout, theme and platform updates.
Buyer context
A SimplyPaid integration has to suit the people, systems and operating conditions around it.
Gateway integrations vary by platform in tokenisation, pre authorisation and how settlements are reported. We help determine where the plugin is enough and where a custom integration earns its place.
The value of a gateway integration is not in the payment button. We define how payments, stored cards, refunds and settlements should behave, build them so they do, and leave SimplyPaid to handle the cards and the website to handle the customer.
Takeover and improvement
We can assess the current integration, why payments decline or fail, how refunds and captures are handled, whether stored cards work for repeat customers and whether settlements reconcile. We can help identify what is working, what is costing orders and which changes deserve priority.
Talk to us
Thirty minutes on the checkout, the payment flows and what it would take to connect or fix the gateway.
Approach
Formal Discovery may be appropriate for custom checkouts, account customers paying invoices online, subscriptions or a connection that also involves accounting or ERP reconciliation.
Establish how payments are taken today, which flows the business needs, how refunds and captures are processed, who the repeat and account customers are and how finance reconciles. Any existing integration is reviewed so its gaps are understood first.
Define the payment flows, tokenisation and consent rules, 3D Secure policy, refund and capture handling and settlement mapping, and the checks that will prove it works. Plugin or custom build is agreed first.
Design the checkout and account payment experience so the hosted or embedded fields read as part of the website, errors are clear and stored cards are easy to manage, on every device.
Configure the plugin or build against the SimplyPaid API, including webhooks for payment status, tokenisation, refunds and retries. Configuration and rules are documented so the integration remains easy to support.
Run real test payments in the sandbox and then live: approved, declined and challenged payments, stored card payments, full and partial refunds and captures. Settlements are reconciled against orders before the gateway takes all traffic.
Monitor declines, failures and fraud signals after launch and keep the integration working through checkout, theme and platform updates. Improvements follow what the payment reporting shows.
Questions
The payment method at checkout with hosted or embedded card fields, stored cards where wanted, pre authorisation and capture, refunds from the order and settlement reconciliation. Which pieces are in scope is agreed up front.
Card details are entered into fields hosted by SimplyPaid, so the website never holds card numbers and its PCI obligations stay at the lowest level.
Yes, with their consent. Cards are tokenised by SimplyPaid and the token is stored against the customer account so repeat, account and subscription orders can be paid without re entering details.
We are platform agnostic. The integration is built on whatever the website already runs on, using the plugin where it fits and building against the SimplyPaid API where it does not.
Refunds are issued from the order and passed to the gateway, and settlement reports are mapped to orders so finance can match payouts and fees without manual work.
Yes. We review the checkout, 3D Secure, stored cards, refund handling and reconciliation, fix what is failing and rebuild the parts that cannot meet the way the business sells.
Start a conversation
Connecting a new checkout, fixing payments that keep declining or tidying a SimplyPaid integration on a website that already runs the business?
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