SHIPPIT INTEGRATION
We connect online stores to Shippit so delivery options and live rates appear at checkout, paid orders become consignments ready to label, and tracking and delivery status return to the order and the customer. We plan how fulfilment should flow, build the connection on the platform the store already runs on and keep it running once it is live.
In brief
Emote Digital is a digital agency in Hawthorn, Melbourne, founded in 2001. We connect eCommerce stores to Shippit, the Australian multi carrier shipping platform, so delivery options and live quotes appear at checkout, orders become consignments with the right carrier and service, labels print from Shippit and tracking and delivery status return to the order and the customer without manual entry. Connections are built on the platform the store already runs on.
The integration
Shippit suits retailers who ship with more than one carrier, want accurate delivery options at checkout and are tired of copying addresses into carrier portals.
Delivery options and live rates into the checkout, paid orders with addresses, parcels and services into Shippit as consignments, and tracking numbers, carrier events and delivery status back to the order, the customer and the account area. Each record has an agreed owner.
Standard, express, click and collect and authority to leave are presented with realistic timeframes and prices, driven by packaging rules and the carriers Shippit has quoted, so the checkout promises what the warehouse can deliver.
The connection is built on the platform the store already runs on, using the Shippit integration for the platform where one fits and custom work where packaging rules, split shipments or warehouse processes need more.
What we do
A connected set of decisions, shaped around the checkout, the warehouse and the customer waiting for the parcel.
Map the carriers, services, warehouses and order types in play, and agree how each should flow to Shippit.
Configure live quotes, flat rates, free shipping thresholds and collection options so the checkout shows accurate choices.
Define product dimensions, weights and packaging rules so quotes and consignments reflect what is actually sent.
Send paid orders to Shippit as consignments, with the right service, authority to leave and notes, ready to label.
Return tracking numbers and delivery events to the order, the customer notifications and the account area.
Watch failed consignments and quote errors, and keep the integration working through carrier, theme and platform updates.
Buyer context
A Shippit integration has to suit the people, systems and operating conditions around it.
Shippit integrations vary by platform in live quoting, split shipments and how fulfilment status returns. We help determine where the platform integration is enough and where custom packaging and warehouse rules earn their place.
The value of a Shippit integration is not in pushing every order through. We define the delivery options the checkout should promise, the rules that make quotes accurate and the status the customer should see, and leave Shippit to book the carriers.
Takeover and improvement
We can assess the current integration, why quotes are wrong or missing, where consignments fail or need editing, whether tracking reaches customers and how packaging rules are set. We can help identify what is working, what is costing margin or time and which changes deserve priority.
Talk to us
Thirty minutes on the carriers, the checkout and what it would take to connect or fix fulfilment.
Approach
Formal Discovery may be appropriate for multiple warehouses or 3PLs, dangerous goods or oversized freight, international shipping or a connection that also involves an ERP or inventory system.
Establish how orders are fulfilled today, which carriers and services are used, how products are packed, what the checkout promises and where time is lost. Any existing integration is reviewed so its gaps are understood first.
Define the delivery options and rates, packaging and parcel rules, the consignment flow, tracking and notification behaviour and the handling of split shipments, collections and failed deliveries. Platform integration or custom build is agreed first.
Design the checkout delivery step and the order tracking experience so options are clear, timeframes are honest and customers can follow the parcel without calling, on every device.
Configure the integration or build the custom rules and webhooks for consignments, labels and tracking events, including queuing and retries. Rules are documented so the integration remains easy to support.
Quote and ship real test orders end to end: metro and regional addresses, multi item parcels, express and collection, authority to leave and failed deliveries. Consignments are reconciled before the integration handles all orders.
Monitor failed consignments and quote errors after launch and keep the integration working through carrier, theme and platform updates. Improvements follow what the warehouse and the delivery data show.
Questions
Paid orders with addresses, items, parcels and services as consignments, and quote requests from the checkout. Tracking numbers, carrier events and delivery status come back to the order and the customer.
Yes. Shippit quotes the configured carriers in real time using the packaging rules, and the checkout shows the options and prices the business chooses to offer, including free shipping thresholds.
Product dimensions and weights are kept in the store and packaging rules decide how items are boxed, so quotes and labels reflect what is actually shipped.
We are platform agnostic. The connection is built on whatever the store already runs on, using the platform integration where it fits and building custom rules where it does not.
Yes. Tracking numbers and delivery events return to the order and trigger the notifications and account area updates the business wants, so customers can follow the parcel.
Yes. We review the quotes, packaging rules, consignment flow and tracking, fix what is failing or inaccurate and rebuild the parts that cannot meet the way the warehouse works.
Start a conversation
Connecting a new store, fixing quotes that keep missing or tidying a Shippit integration on a store that already runs the business?
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