SAP BUSINESS ONE INTEGRATION

SAP Business One integration
business partners, prices and stock,
the same online as in the ERP.

We connect websites and B2B portals to SAP Business One so business partners see their own prices and stock, orders land as sales orders and deliveries and invoices flow back without rekeying. We plan the data that should move, build the connection on the platform the website already runs on and keep it running once it is live.

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In brief

Emote Digital is a digital agency in Hawthorn, Melbourne, founded in 2001. We connect websites and B2B eCommerce portals to SAP Business One, the ERP used by many mid sized Australian distributors and manufacturers, so business partners, price lists, warehouse stock, sales orders, deliveries and invoices move between the two without manual entry. Connections run through the Service Layer or an integration layer, on the platform the website already runs on.

The integration

A portal that works from the ERP, not beside it.

SAP Business One suits distributors and manufacturers whose partners, price lists and warehouses already live in the ERP and need to appear online exactly as they are.

What moves between them

Business partners and contacts, price lists and special prices, items and warehouse stock, sales orders, deliveries, invoices and incoming payments. Each record has an agreed owner so the two systems never disagree.

Pricing the partner expects

Business One holds price lists, special prices and discount groups per partner. The integration surfaces the right price to the logged in customer and returns the order at that price, so accounts match what was shown.

Built on your platform

Business One may be on premise or hosted. The connection runs through the Service Layer, DI API or an integration layer with secure access, built on the platform the website already runs on.

What we do

SAP Business One integration scoping, build and support.

A connected set of decisions, shaped around the way work moves through the business.

Integration scoping

Map the partner, item, stock, order and document events that should move, how often, and who owns each record.

Partner and price list mapping

Match website customers to business partners, price lists, special prices and payment terms.

Stock and item sync

Schedule item data and warehouse stock so the website shows what Business One knows, by the warehouses that count.

Order and document flow

Send orders as sales orders, return delivery, invoice and payment status to the account area.

Testing and reconciliation

Run partner and retail order scenarios end to end and check Business One, the gateway and the website agree before launch.

Monitoring and support

Watch the sync, handle connection and licence constraints, and keep the integration working through Business One upgrades and platform updates.

Buyer context

Why businesses connect SAP Business One to the website.

A SAP Business One integration has to suit the people, systems and operating conditions around it.

Partner specific pricing onlineStock by warehouse, accurateOrders keyed onceOpen invoices visible to customersFewer emailed ordersPayment terms applied automatically

Business One installations vary in version, hosting, add ons and user defined fields. We help determine the safest way to connect, what should sync in real time and what can move on a schedule.

Keep the business in Business One. Keep the ordering on the website.

The value of a Business One integration is not in copying every table. We define the records that partners and finance rely on, move them cleanly and on time, and leave the ERP to run the business and the website to take the orders.

Takeover and improvement

Already connected to SAP Business One?

We can assess the current connection, how partners, price lists and stock are mapped, where orders fail or arrive incomplete and how the sync is monitored. We can help identify what is working, what is creating double handling and which changes deserve priority.

Failed order diagnosisPrice list and special price reviewStock sync timingService Layer access reviewIntegration layer replacementReconciliation checks

Talk to us

Connecting SAP Business One? Talk it through with us.

Thirty minutes on the partners, the warehouses and what it would take to connect or fix the sync.

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Approach

Six steps from understanding to improvement.

Formal Discovery may be appropriate for multiple warehouses, complex special pricing, several sales channels or a connection that also involves a CRM or freight system.

Understand

Establish how partners order today, how price lists and terms are set in Business One, where stock is held and which other systems touch the same records. Any existing connection is reviewed so its gaps are understood before planning.

Plan

Define the direction and timing of each sync, the partner mapping, price list rules and what happens with back orders, part deliveries and partners on hold. Service Layer, DI API or an integration layer is agreed first.

Design

Design the account area and ordering experience around the ERP data. Quick order, order history, deliveries, invoices and balances are specified so partners can serve themselves.

Develop and connect

Build the integration with secure access, queuing and retries. Mapping, user defined fields and rules are documented so the connection remains easy for the team to understand and for us to support.

Test and launch

Run the real scenarios end to end: special priced partners, discount groups, out of stock items, back orders and on hold accounts. Totals are reconciled before live orders flow.

Support and improve

Monitor the sync after launch, clear failed records, handle upgrades and network changes and keep the connection working through platform updates. Improvements follow what staff and partners find in daily use.

Questions

SAP Business One integration questions, answered.

Business partners and contacts, price lists and special prices, items and warehouse stock, sales orders, deliveries, invoices and incoming payments. Which move, and in which direction, is agreed in scoping.

Yes. Logged in customers are matched to their business partner record, so they see their price list, special prices and discount groups, and orders return at the same price.

Warehouse stock is read on a schedule that suits the business, often every few minutes, with an optional live check at checkout for fast moving items and only the warehouses that should count online.

We are platform agnostic. The connection is built on whatever the website already runs on, through the Service Layer, DI API or an integration layer, with rules shaped to the business.

No, it is common. We agree a secure way for the website to reach it and design the sync to tolerate maintenance windows, so orders queue rather than fail.

Yes. We review the mapping, timing and failure handling, fix what is causing double handling or wrong prices and replace the integration layer where it cannot meet the rules of the business.

Start a conversation

Talk to us about your SAP Business One integration.

Connecting a new partner portal, fixing a sync that keeps dropping or adding Business One to a website that already runs the business?