AFTERPAY INTEGRATION
We add Afterpay to online stores so customers can pay in instalments at checkout, see the instalment amount on product and cart pages, and have refunds and settlements handled properly behind the scenes. We plan where Afterpay should appear, build the connection on the platform the store already runs on and keep it running once it is live.
In brief
Emote Digital is a digital agency in Hawthorn, Melbourne, founded in 2001. We integrate Afterpay, the buy now pay later service, into eCommerce stores so customers can pay in four instalments at checkout, with instalment messaging on product, cart and checkout pages, order limits and eligibility handled correctly, refunds passed back to Afterpay and settlements reconciled against the orders. Connections are built on the platform the store already runs on.
The integration
Afterpay suits retailers whose customers expect to spread payments, particularly in fashion, beauty, homewares and lifestyle, where it can lift conversion and average order value when presented well.
The payment method at checkout, instalment messaging on product, cart and checkout pages, order minimum and maximum rules, express checkout where the platform supports it, refunds and partial refunds back to Afterpay and settlement reconciliation. Each piece has an agreed owner.
The instalment amount appears where customers decide, sized and placed so it reads as part of the design rather than a widget dropped on the page, and only on products and totals that are eligible.
The connection is built on the platform the store already runs on, using the official Afterpay integration for the platform where one fits and custom work where the checkout, pricing or accounting needs more.
What we do
A connected set of decisions, shaped around the checkout, the catalogue and the finance team behind them.
Agree where Afterpay is offered, the order limits, the eligible products and how it sits beside the other payment methods.
Configure or build the payment method, express checkout where available and the return journey from Afterpay to the order confirmation.
Place instalment messaging on product, cart and checkout pages, styled to the design and shown only where eligible.
Handle full and partial refunds, cancellations and order edits so Afterpay and the store agree on what the customer owes.
Map Afterpay settlements and fees to orders so finance can reconcile payouts without manual matching.
Watch failed payments and declined orders, and keep the integration working through checkout, theme and platform updates.
Buyer context
A Afterpay integration has to suit the people, systems and operating conditions around it.
Afterpay integrations vary by platform in express checkout support, messaging options and how refunds and settlements are reported. We help determine where the official integration is enough and where custom work earns its place.
The value of an Afterpay integration is not in adding another button. We define where instalments should appear, make the checkout and refunds behave correctly, and leave Afterpay to handle the credit and the store to handle the customer.
Takeover and improvement
We can assess the current integration, where messaging appears and where it is missing, how refunds and edits are handled, whether settlements reconcile and why payments fail or orders are declined. We can help identify what is working, what is costing conversions and which changes deserve priority.
Talk to us
Thirty minutes on the checkout, the catalogue and what it would take to add or fix Afterpay.
Approach
Formal Discovery may be appropriate for custom checkouts, several storefronts or currencies, subscriptions in the catalogue or a connection that also involves accounting or ERP reconciliation.
Establish how the checkout and payment methods work today, which products and order values should be eligible, how refunds and edits are processed and how finance reconciles payouts. Any existing integration is reviewed so its gaps are understood first.
Define the payment method configuration, order limits and eligibility, messaging placements, refund handling and settlement mapping, and the metrics that will show the effect on conversion and order value. Official integration or custom build is agreed first.
Design the instalment messaging and the checkout presentation so Afterpay reads as part of the store, is clear about the amounts and appears only where it applies, on every device.
Configure the official integration or build the custom pieces, including the return journey, webhooks for payment status and refund handling. Configuration and rules are documented so the integration remains easy to support.
Place real test orders in the sandbox and then live: approved and declined payments, full and partial refunds, cancellations and edits. Settlement reports are reconciled against orders before the method is switched on for all customers.
Monitor failed payments and declines after launch and keep the integration working through checkout, theme and platform updates. Improvements follow what conversion and order value reporting show.
Questions
The payment method at checkout, instalment messaging on product, cart and checkout pages, order limits and eligibility, refunds back to Afterpay and settlement reconciliation. Which pieces are in scope is agreed up front.
Full and partial refunds made in the store are passed to Afterpay, which adjusts the instalments of the customer, so the store, Afterpay and the customer all agree on what is owed.
Yes. Order minimums and maximums, excluded products and categories and country rules are configured so Afterpay only appears where the business wants it.
We are platform agnostic. The integration is built on whatever the store already runs on, using the official integration where it fits and building custom pieces where it does not.
Afterpay settlement reports list each order, its fees and the payout. We map them to the orders in the store or accounting system so finance can match payouts without manual work.
Yes. We review the checkout, messaging, refund handling and reconciliation, fix what is failing or missing and rebuild the parts that cannot meet the way the business sells.
Start a conversation
Adding instalments to a new store, fixing payments that keep failing or tidying an Afterpay integration on a store that already runs the business?
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