Case study  | SupportAbility | Website

Our wonderful client SupportAbility created a cloud-based solution to streamline and simplify client management, service delivery and NDIS billing. They approached us for a website to communicate their point of difference, with an aim to generate more demo requests.

Our wonderful client SupportAbility created a cloud-based solution to streamline and simplify client management, service delivery and NDIS billing. They approached us for a website to communicate their point of difference, with an aim to generate more demo requests.

SupportAbility Website Features Page on Desktop View

The Challenge

To create a new custom WordPress website, with improved UX and mobile functionality at the forefront, to allow for more conversions, easier internal management and less maintenance.

The Approach

We started from scratch, with a complete user experience overhaul to optimise and simplify the customer journey. UX was designed to intuitively funnel the various target audiences to the relevant information areas, creating an effective reference hub for all technical and sales information.

SupportAbility Website UX Design
SupportAbility Website After Redesign Comparison
SupportAbility Website Before Redesign Comparison
NDIS Supportability Mobile Website Mockup

The Outcome

The result is an engaging design with easy-to-use navigation based on the target audiences’ requirements and browsing habits. Brochures and technical product information have been neatly stored in tabs as downloads, keeping a crisp and clean design.

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